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Multichannel Outreach Campaign

  • filippavlovic8
  • Mar 3
  • 3 min read

Updated: Mar 21




A well-executed multichannel outreach strategy ensures you engage with prospects on the platforms they frequent most, leading to higher response rates and conversions. In fact, businesses using multichannel campaigns experience a 37% higher response rate compared to single-channel outreach.




Why Multichannel Outreach Matters

Relying on a single outreach method—such as email—limits your reach and makes it easier for prospects to ignore your message. Engaging prospects across multiple platforms (email, LinkedIn, phone) enhances the likelihood of connecting with them. Building trust trough repetition and multiple touchpoints across different channels help reinforce your message and establish credibility.

Studies indicate that 80% of deals require at least five touchpoints across multiple channels before conversion. Each platform should have tailored messaging. LinkedIn is ideal for professional and industry-relevant discussions. Email allows for conversational and value-driven messaging. Phone call provide direct, real-time engagement.



Creating a Winning Multichannel Campaign

An effective campaign builds on previous touchpoints, creating a seamless prospecting experience.

Define your goal and clearly outline what you want to achieve. Booking a discovery call, introducing a product or service or nurturing leads until they’re ready for sales are good starting points. Campaigns with clearly defined goals are 43% more effective than those without one.

Your outreach should align with where your Ideal Customer Profile (ICP) is most active: LinkedIn, email or phone calls. Depending on a industry, your ICP can be active on a different social media (Instagram, Facebook) and perfect example can be the Retail industry. Prospecting on irrelevant channels wastes resources and leads to low engagement. Structure your outreach in a way that maintains engagement without overwhelming prospects:

Day 1: Send an introductory email.

Day 3: Send a LinkedIn connection request with a short note.

Day 5: Follow up with a value-driven email.

Day 7: Send a LinkedIn message referencing previous outreach.

Day 10: Attempt a phone call (if applicable).


Personalization is Key

Not only using a prospect’s name, company name will make a good personalization. Referencing a recent achievement boosts engagement. Example: Mentioning a LinkedIn post they recently interacted with or mentioning business expansion or recent employment process.

Personalized emails improve response rates by 41%, while referencing shared interests or company milestones boosts open rates by 26%.





Verify Emails Before Sending

Avoid high bounce rates that damage your sender reputation by verifying email addresses in advance. Recommended Email Verification Tools such as Hunter.io – Validates emails and finds professional contacts or NeverBounce – Prevents high bounce rates by checking authenticity.

Using email verification tools can reduce bounce rates by 98% and protect your domain reputation.

Implement A/B Testing and optimize your outreach by testing variations in subject lines, email length, CTA placements, and personalization strategies. Testing improves email performance by 21% on average. Example Subject Line Test:

  • Version A: "Company name - Quick question about [specific pain point]?"

  • Version B: "How [competitor] solved [specific pain point]—thoughts?"

Manually tracking outreach campaigns is inefficient. Automation tools help streamline, track, and optimize outreach efforts. Companies using automation tools see a 29% increase in lead conversion rates compared to those relying on manual tracking. Best practice tools: Reply.io and lemlist. Measure and optimize your campaign by tracking key performance metrics to refine and improve your outreach. Open rate indicates subject line effectiveness while reply rate measures prospect interest in messaging. Meeting booked rate evaluates the impact of CTAs.

Continuous tracking allows for ongoing optimization and improved results while a successful multichannel campaign goes beyond simply sending emails and LinkedIn messages. It requires strategic sequencing, personalization, validation, and data-driven optimization.


Key Takeaways:

  • Multichannel outreach improves engagement by 37%.

  • Email verification tools reduce bounce rates by 98%.

  • Personalized messaging increases response rates by 41%.

  • Automation tools boost efficiency and scalability.



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